[问题求助]License报错：

 License报错：Cannot read properties of undefined (reading 'length')

这个报错应该不是在加载license的时候报的吧，你把前端报错截图和后台日志都传上来看看呢

1. {"retCode":"CLIENT_USER_NOT_LOGIN","result":"尚未登录或会话已超时","stackTrace":"尚未登录或会话已超时\r\n\tat smartbi.freequery.filter.CheckIsLoggedFilter.doFilter(CheckIsLoggedFilter.java:147)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\r\n\tat smartbi.freequery.filter.TraceFilter.doFilter(TraceFilter.java:56)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\r\n\tat smartbi.framework.RedisSessionFilter.doFilter(Smartbi:125)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\r\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)\r\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)\r\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)\r\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)\r\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)\r\n\tat org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)\r\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)\r\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)\r\n\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:615)\r\n\tat org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)\r\n\tat org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)\r\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1626)\r\n\tat org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\r\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\r\n\tat java.lang.Thread.run(Thread.java:748)\r\n"}

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报错LINCESEC的截图

你看看有没有开防火墙、杀毒软件之类的，若有都关闭了，你用Telnet连接作为知识库的数据库看看是否连接这个您正常来着。
若正常，重启测试连接下

tingting 发表于 2021-12-3 10:15
你看看有没有开防火墙、杀毒软件之类的，若有都关闭了，你用Telnet连接作为知识库的数据库看看是否连接这个 ...

没开，好像是我电脑配置的原因