登录提示升级知识库，升级失败

03-24 15:21:45 FATAL addOperationLog(smartbi.repository.RepositoryUpgradeHelper:385) - Upgraded module 'smartbi.macro' fail from UpgradeTask_0_0_43 to 0.0.44

03-24 15:21:45 ERROR (smartbi.config.BIConfigService - 升级知识库失败
smartbi.SmartbiException: 升级知识库失败
        at smartbi.repository.RepositoryUpgradeHelper.upgradeRepository(RepositoryUpgradeHelper.java:272) ~[smartbi-DAO.jar:?]
        at smartbi.repository.RepositoryUpgradeHelper.doUpgrade(RepositoryUpgradeHelper.java:461) ~[smartbi-DAO.jar:?]
        at smartbi.config.BIConfigService.startUpgrade(BIConfigService.java:2472) [smartbi-BIConfig.jar:?]
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_131]
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_131]
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_131]
        at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_131]
        at smartbi.framework.rmi.ClientService.execute(Smartbi:119) [smartbi-Framework.jar:?]
        at smartbi.framework.rmi.RMIServlet.processExecute(RMIServlet.java:231) [smartbi-FrameworkRMI.jar:?]
        at smartbi.framework.rmi.RMIServlet.doPost(RMIServlet.java:169) [smartbi-FrameworkRMI.jar:?]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) [servlet-api.jar:?]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at smartbi.extension.ExtensionFilter$2.doFilter(ExtensionFilter.java:176) [smartbi-ExtensionManager.jar:?]
        at smartbi.extension.ExtensionFilter$1.doFilter(ExtensionFilter.java:158) [smartbi-ExtensionManager.jar:?]
        at smartbi.security.patch.PatchFilter.doFilter(PatchFilter.java:73) [classes/:?]
        at smartbi.extension.ExtensionFilter$1.doFilter(ExtensionFilter.java:158) [smartbi-ExtensionManager.jar:?]
        at smartbi.extension.ExtensionFilter.doFilterInternal(ExtensionFilter.java:189) [smartbi-ExtensionManager.jar:?]
        at smartbi.extension.ExtensionFilter.doFilter(ExtensionFilter.java:70) [smartbi-ExtensionManager.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at smartbi.framework.rmi.TransactionFilter.doFilter(Smartbi:50) [smartbi-Framework.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at smartbi.freequery.filter.GZIPFilter.doFilter(GZIPFilter.java:211) [smartbi-FreeQuery.jar:?]
        at smartbi.freequery.filter.Filter.doFilter(Filter.java:36) [smartbi-FreeQuery.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at smartbi.freequery.filter.CheckIsLoggedFilter.doFilter(CheckIsLoggedFilter.java:211) [smartbi-FreeQuery.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at smartbi.freequery.filter.TraceFilter.doFilter(TraceFilter.java:56) [smartbi-FreeQuery.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at smartbi.framework.RedisSessionFilter.doFilter(Smartbi:125) [smartbi-Framework.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.31]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.31]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.31]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.31]
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:496) [catalina.jar:8.5.31]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.31]
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.31]
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.31]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.31]
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.31]
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) [tomcat-coyote.jar:8.5.31]
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.31]
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) [tomcat-coyote.jar:8.5.31]
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1468) [tomcat-coyote.jar:8.5.31]
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.31]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_131]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_131]
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.31]
        at java.lang.Thread.run(Unknown Source) [?:1.8.0_131]

请把完整的smartbi.log日志发出来看看~

smartbi.txt (2.77 M)

建议参考此文档处理：https://wiki.smartbi.com.cn/pages/viewpage.action?pageId=76679856

不是这个原因，您说的这个已经处理了，参考了其他回答中的文档https://wiki.smartbi.com.cn/pages/viewpage.action?pageId=76678392，按照解决办法设置后，还是报现象二
“现象二：在smartbi配置界面配置知识库，测试知识库成功，但界面过不去，日志报错，具体的错误信息是"longer than max_long_data_size"。”